This project examined the impact of the Caracas Metro system on Venezuelan citizens, emphasizing the need for effective and sustainable mobility options to reduce poverty. The study used crowdsourcing to gather user experiences and reveals that poor maintenance and long waiting times contribute to the system's "regular" performance rating. The research suggested that citizen participation and technology can help access systematized information for policymakers to improve the Metro system, addressing issues such as mechanical escalators, air conditioning, and travel times, ultimately benefiting the economy and citizens' quality of life.

This research received support through the partnership between CAF and TUMI.

Contributors: Jesus Vasquez, Jesus Armas, Eduardo Yánez

Details about this research can be accessed via https://osf.io/hjt2d/wiki/home/?view=3&menu

The data consist of mobility data and crowdsourced survey and can be accessed via https://osf.io/hjt2d/